Who are we?
Tempting Recruitment Solutions Limited (‘Tempting Recruitment Solutions’) is a registered company in England and Wales (Company Number 11313234), at Bridge House, 25-27 The Bridge, Harrow, Middlesex, HA3 5AB.We are a registered Data Controller with the Information Commissioner’s Office (ICO) under certificate number ZA442708
What do we do?
We are a Recruitment Agency and Recruitment Business as defined in the Employment Agencies and Employment Business Regulations 2003.Our core business activities and services are to assist candidates in finding permanent, temporary or contract employment. In order to do this, we find candidates work with our active or prospective clients, either directly or through supply by us. In addition to this, we assist our clients by introducing or supplying candidates for their active or prospective vacancies. Additionally, we recruit staff to work internally for us for the provision of our recruitment services.
Information we collect
In order for Tempting Recruitment Solutions to carry out our business as a Recruitment Agency and Recruitment Business, we obtain personal information for the following categories of people:
prospective and placed candidates, prospective and live client contacts, supplier contacts to support our services, and Employees’ and active temporary workers’.
Your personal information is obtained through a variety of different methods such as: you may have applied for a vacancy advertised by us, you may have directly registered with us in person, filled in our application form, via our website, via e-mail or telephone correspondence, you may have registered your details to a job board or social networking site for job seeking purposes, from a third-party i.e. a referral from a candidate or client; or a registered organisation when performing background checks such as a Disclosure and Barring Service (DBS) or reference check.
In instances where we have or are required to obtain your information from a third-party source we will always seek your consent prior to performing the aforementioned background checks and/or to seek your permission to us contacting you about our services. We will always ensure to inform you of the originating source of where we obtained your personal data i.e. in the case of a referral from another candidate or where we have obtained your personal information from a job board or social media platform. The personal data that we may obtain but is not limited to, are as follows: your name and date of birth, contact information namely your address, telephone number(s) and e-mail address, financial information (for the purposes of processing any payments or payroll and will only be obtained should you enter into a contract with us), eligibility and Right to Work information, proof of National Insurance emergency contact details, your marketing preferences (such as: the type of employment you are seeking, the locations you wish to consider for employment, the salary/wage you wish to consider for employment, your availability for any interviews, or to commence employment, and your preferred method of contact)professional history (which includes but is not limited to your CV, references, education, relevant qualifications or courses undertaken), your health records and/or any disclosure and barring service (DBS) checks, where applicable.
How we use the data we obtain
We use, store and process data which may include your personal data, for the provision and improvement of our Recruitment Services; to you and our clients and to comply with our legal obligations.The following is a list is what we do with the data we obtain (please note that the list is not exhaustive and may be changed): collecting and storing your personal information, whether in manual or electronic files, assessing and reviewing your suitability for job roles, contact you about prospective job opportunities, introducing and/or supplying you to actual or potential clients, sending your information to third parties with whom we have or intend to enter into arrangements which are related to our Recruitment Services, use your personal data to administer payroll, to retain records of our dealings with candidates, clients and third parties, collate market or sector specific information, to provide information to regulatory authorities and statutory bodies along with our legal providers and insurers where necessary.
We regularly monitor and review the performance of our service and officials to ensure we are providing a quality service to our customers, and to ensure that our service is compliant with our legal obligations and is in line with best practices. This means that we review our databases which contain your personal information, and any feedback you provide to us in order to assist with any training we provide or any updates in our processes that we may undertake.Where you have given us consent, we may send you promotional messages, marketing, advertising and other information we may think is of interest to you. This can include information on any vacancies we may think is of interest to you, information on any referral schemes we may have, competitions, events and surveys to help improve our services.
Entering in to and performing a contract with you
You are under no obligation to undertake any dealings with Tempting Recruitment Solutions; however, in order to provide our Recruitment Services, we may enter into a contract with you and/or a third party. please be advised that should you wish to undertake any dealings with Tempting Recruitment Solutions for the purpose of using our services to gain employment, that the aforementioned personal data is necessary for us to carry out our Recruitment Services to an adequate level and comply with our legal obligations as a Recruitment Agency and Recruitment Business as defined in the Employment Agencies and Employment Business Regulations 2003.A contract will contain obligations on both your part and our part and we shall process your personal information as is necessary for the purpose of those obligations. For example, in order to process payroll, a national insurance number and bank details will be required.
We must comply with a number of statutory provisions when providing our Recruitment Services, which necessitate the processing of personal data. These include the Conduct of Employment Agencies and Employment Businesses Regulations 2003, which amongst other things requires us to: verify your identity, assess your suitability for an external job role, maintain records for specific periods.
Where we engage a person to work for us (whether directly or as supplied to a client), there are other statutory obligations that must be complied with including payroll, tax, social security, HMRC reporting requirements, and any other law or regulation.
Sharing your personal data
In order for us to provide an effective service and operate our business as a Recruitment Agency and Recruitment Business as defined in the Employment Agencies and Employment Business Regulations 2003, it is necessary for us to share your personal information with a selection of our trusted third parties, partner organisations, clients and service providers.The following is a list of the type of individuals, clients, bodies, organisations or trusted third parties with whom we may share your personal information with. Please note that this list is not exhaustive: clients or prospective employers, for the purpose of introducing prospective candidates, candidates, for the purpose of arranging interviews and temporary, permanent or contract assignments, clients, business partners, suppliers and sub-contractors, for the performance and compliance obligations of any contracts we may have/or enter in to with them or you, sub-contractors, such as, but is not limited to marketing specialists, event organisers or financial service providers, Analytics and search engine providers to assist with the performance and improvement of our services which includes our website, credit reference agencies, our insurance broker, compliance partner and other sub-contractors to help assess your suitable for a role where this is a condition of us entering in to a contract with you, third parties who provide services on our behalf, such as reference checks, qualification and criminal record checking services, right to work checks and skills testing. Regulatory or law enforcement agencies, when required by law to do so.
For operation purposes we would share your personal information to service providers such as: (this list is not exhaustive): IT support, cloud platforms to host and store our data, training providers and platforms, legal and professional advisers, background screening providers, insurers and auditors,Managed Service Providers (MSPs) or Recruitment Process Outsourcing services (RPOs).
Some of the organisations and clients, we work with outsource their recruitment function to other organisations called Managed Service Providers or Recruitment Process Outsourcing services. In order for us to submit you to a vacancy at the organisation we need to work through these third parties who will process your data and application on the organisation’s or client’s behalf. We will always have contractual agreements in place to ensure your personal information is fully protected and your same right apply.
Legal requirements to share your personal information
In certain circumstances we may be required by regulators or law enforcement agencies, to provide information to them in order to: prevent or detect criminal offences or fraud, to prevent harm or as part of other investigations where there is a legal basis for doing so. Where appropriate, we will notify you of such legal requests, unless providing notice is prohibited by the legal process itself. We do not share your personal information with third parties who wish to use it for marketing purposes.Please note that it is our requirement that all trusted third parties, partner organisations, clients, candidates and service providers are carefully vetted by us, and are required to comply with our stringent policies and undertakings in relation to security and confidentiality.
On our website
When you visit our website (www.temptingrecruitment.co.uk) cookies are used to help us improve our web service performance to and enhance your experience.These are used for the following reasons:to generate reports to help us understand how much traffic our web service attracts, improve the speed and security of our website, understand how visitors use our website, improve our website communication to identify any room for improvement to our website. This information is automatically collected when you visit our website. The information that is obtained is as follows but may not be limited to: the Internet Protocol (IP) address used to connect your computer to the internet, login information (if applicable), browser and browser plug in types and versions, operating system and platform, Uniform Resource Locators (URL), lengths of visit products viewed or searched for.
Types of cookies.
Why we share your personal information
As a Recruitment Agency we introduce candidates and clients for temporary, permanent or contracted employment. The exchange of personal information of our clients, service providers and candidates are an essential and a fundamental part of facilitating this process. Sensitive Personal Data (SPD) Sensitive Personal Data is information which is intensely personal to you and is usually irrelevant to our dealings with you in respect of our Recruitment Services.For the purpose of providing an effective service as a Recruitment Agency, we may at times be required to ask you for sensitive personal data such as (but is not limited to) your political, religious or philosophical beliefs, sexual orientation, race or ethnic origin, or information relating to your health.We request that you do not provide us with any sensitive personal data unless absolutely necessary; for example, if we have a vacancy which requires manual labour and heavy lifting. In this instance we would ask for information in relating to your health, to ensure you are able to lift the heavy objects.If we are provided with sensitive personal data we will only process it for particular purposes including the following: we have explicit consent to do so, for assessing your suitability for roles or working capacity, where processing is necessary for the purpose of legal obligations or rights, to maintain records of our dealings to address any future disputer or to exercise or defend any legal claims. Retaining your personal informationOur policy is to only store your personal information for as long as we are required to do so, or for as long as the information we hold is relevant. For transparency we apply the following information retention periods; twelve months from the date we last provided our recruitment services to you for the purposes of providing evidence of the recruitment services we provided to you (Regulation 29 of the Conduct of Employment Agencies and Employment Businesses Regulations 2003).two years from the end of your last period of engagement of employment for the purposes of providing evidence that right to work checks were carried out under The Immigration (Restrictions of Employment) Order 2007.three years from the end of the relevant year for the purposes of any parental/adoption leave records or statutory maternity or paternity pay six years from the end of each tax year for the purposes of retaining payroll records under the Income Tax (Employment and Pensions) Act 2003.six years from the end of each tax year for the purposes of keeping VAT records for any VAT registered limited company contractors three years for accident books and accident records and reports under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR) and Limitation Act 1980.six years for wage and salary records including bonuses, overtime and expenses under the Taxes Management Act 1970.two years from the date on which they were made for records relating to Working Time under The Working Time Regulations 1998Data SecurityTempting Recruitment Solutions is committed to protecting the security of your personal information. We use a variety of methods, including but not limited to: firewalls, browser certification technology, encryption, limited access, use of passwords, etc, in order to protect your personal information from:unauthorised access, improper use or disclosure, unauthorised modification or alteration, unlawful destruction or accidental lossWhere you have chosen (or where we have been provided) a password which enables you to access certain functions of our website, you are solely responsible for keeping this password confidential. We ask that you not to share this password with anyone. If you share a device with others we recommend that you do not select the “remember my details” function when that option is offered.Tempting Recruitment Solutions will take all reasonable steps that are necessary to ensure that your personal information is treated securely and in accordance with this privacy notice. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our website or through e-mail; therefore, any transmission is at your own risk.Once we have obtained any of your personal information, we will use strict procedures and security features to try to prevent unauthorised access.If you know or have reason to believe that your personal information has been lost, stolen, misappropriated, or otherwise compromised, please contact us following the instructions in the Contact Us section below.
We are committed to the protection of your personal information and it is important that you understand the rights you have with regards to your personal information. The right to be informed about the personal data the Company processes on you; The right of access to the personal data the Company processes on you; The right to rectification of your personal data - This means you are able to request to have any incomplete or inaccurate information we hold about you corrected
The right to restrict processing of your personal data; The right to object to the processing of your personal data that was based on a public or legitimate interest; The right to erasure of your personal data in certain circumstances - This means you can request that we delete or remove any of your personal information that we hold on you where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing. Please note that, we will still need to keep certain information where we have a legal or contractual obligation do to so, or if we need to retain your personal information to abide by statutory retention periods; The right to data portability in certain circumstances - If you request this, will we transfer the data as soon as is reasonably possible, typically within thirty days; The right not to be subjected to automated decision making and profiling; The right to withdraw consent at any time. You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/, if you believe that your data protection rights have not been adhered to.
The Lansdowne Building
2 Lansdowne Road